Business Process Change: A Business Process Management Guide for Managers and Process Professionals 4th

Harmon, Paul

  • 出版商: Morgan Kaufmann
  • 出版日期: 2019-03-20
  • 售價: $2,630
  • 貴賓價: 9.5$2,499
  • 語言: 英文
  • 頁數: 534
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 0128158476
  • ISBN-13: 9780128158470
  • 海外代購書籍(需單獨結帳)

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商品描述

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

 

  • Covers Business Process Management Systems and the integration of process redesign and Six Sigma
  • Explores how different process elements fit together, including the human aspects of process redesign
  • Presents best-practice methodologies that can be applied and tailored to an organization's specific needs
  • Offers invaluable, detailed case studies demonstrating how these key methods are implemented

商品描述(中文翻譯)

《業務流程變革:經理和流程專業人員的業務流程管理指南,第四版》提供了對業務流程變革領域的平衡觀點。暢銷作家和該領域的知名專家Paul Harmon提供了成功業務流程改進的概念、方法和案例。學生和專業人士都將從全面的涵蓋範圍和可定制的綜合業務流程管理方法中受益,該方法侧重於提高效率和生產力。在這本更新的第四版中,特別關注了破壞性技術對業務的影響以及敏捷轉型的需求。

本書涵蓋了業務流程管理系統以及流程重新設計和六西格瑪的整合。探討了不同流程要素如何相互配合,包括流程重新設計的人類因素。提供了可以應用和定制到組織特定需求的最佳實踐方法。還提供了寶貴的詳細案例研究,展示了這些關鍵方法的實施方式。