AI-UX 智慧產品設計髓
李磊
- 出版商: 電子工業
- 出版日期: 2024-06-01
- 售價: $600
- 貴賓價: 9.5 折 $570
- 語言: 簡體中文
- 頁數: 260
- 裝訂: 平裝
- ISBN: 7121479184
- ISBN-13: 9787121479182
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相關主題
商品描述
無論任何產業,任何知識背景的人士,只要認真閱讀本書,掌握AI-UX 方法,能為使用者創造質的智慧體驗!
本書是一本AI 和UX 領域少有的各行業通用的產品智能化工作指南,以體驗設計的全新視角,
全面系統地講述了與AI-UX 相關的各大主題,括“智能”與“智慧產品”的本質,產品智慧金字塔,
智慧產品設計的心理學基礎、思考架構、設計流程,智慧產品設計的70 個原則,以及智慧產品的倫理和未來發展等。
閱讀本書,有助於讀者對產品的智慧化工作形成更清晰且完整的認識,
進而打造出能真正使用者生活的、體驗更的智慧產品
目錄大綱
第1分AI與UX的大陸
第1章AI與UX的平行發展史................................ .................................................. .2
AI 和UX 的緣起........................................... .................................................. ........2
推理期與第一次AI 寒冬................................. .................................................. .....4
知識期與第二次AI 寒冬.................................... .................................................. ..5
互動設計的誕生........................................... .................................................. ................6
學期與AlphaGo ................................... .................................................. ...........7
UX 的崛起................................... .................................................. .................................9
的教訓:AI 的寒冬又要來了嗎............ .................................................. .....10
UX :驅散魔咒的關鍵..................................... .................................................. ...13
第2章AI技術的本質....................................... .................................................. ....14
「為您效勞,先生」 .................................... .................................................. ....14
AI 只是一個程式...................................... .................................................. ...........15
AI 很難靠技術區分................................ .................................................. ...........18
以AI,應萬變.............................. .................................................. ..........................18
意料之外和情理之中.................... .................................................. ..........................20
說到底,聰明的還是人.................... .................................................. ................21
第3章AI體驗主義........................ .................................................. ..........................23
智能的強與弱..................... .................................................. .................................23
弱人工智慧與設計........... .................................................. ................................25
技術、功能與體驗.... .................................................. ....................................26
體驗主義下的AI ....... .................................................. ................................28
第1分總結... .................................................. .................................................. .30目錄
第2分產品的智慧
第4章智能是什麼................................ .................................................. ..........32
智能就是自動嗎.............................................. .................................................. ....32
意識時空理論................................................ .................................................. ..........33
意識、腦與需求................................ .................................................. ..................35
因果關係之梯........................... .................................................. ................................36
機器的智慧.................... .................................................. .....................................38
第5章產品智能的7層次. .................................................. .................................41
人工智慧.............. .................................................. ....................................41
產品智慧金字塔.. .................................................. ................................................42
0級智能:執行.............................................. .................................................. .....43
1 級智能:回饋....................................... .................................................. ..........43
2 級智能:空間................................ .................................................. ................44
3 級智能:社交.................... .................................................. ................................45
4 級智能:幹預.................. .................................................. .................................47
4 級智慧的產品........... .................................................. ..................................49
5 級智能:想像.... .................................................. ................................................50
6 級智能:自我............................................... .................................................. ....52
第6章體驗定義智能....................................... .................................................. ....55
用深度學下圍棋........................................ .................................................. ....55
運氣與數量........................................ .................................................. ..................57
靠運氣,但不全是.................... .................................................. ..................58
快速走子與強化學...................... .................................................. ....................60
AlphaGo 如何「思考」 .................................. .................................................. ................61
AlphaGo 是幾級智慧............................ .................................................. ..............63
智能是一種體驗...................................... .................................................. .....65
第2分總結................................................ .................................................. ..............68
XVIIAI-UX:未來產品設計髓
第3分設計架構與設計流程
第7章智慧產品的思考架構..... .................................................. ....................70
窗戶與空調.................... .................................................. .................................70
基本歸因錯誤............ .................................................. ................................72
智慧產品設計的心理學基礎.... .................................................. ................................73
產品的4 要素.................. .................................................. ................................76
技術:不只是AI ............ .................................................. ....................................77
服務:任務重構....... .................................................. ................................................78
介面:越GUI .. .................................................. ................................................80
環境:氛圍與基礎.............................................. .................................................. 81
智慧產品的思考架構................................ ................................................82
第8章智慧產品的設計流程........................................... .....................................84
設計層次與智慧...... .................................................. ................................................84
產品塔:從抽象到具象................................................ ..................................85
UX 三鑽設計流程.... .................................................. ................................................88
把鐵鎚收在工具箱裡................................................. ................................................90
體驗維度與設計路徑. .................................................. ................................92
第9章情境與評估.. .................................................. .....................................96
智慧產品的情境.................................................. .................................................. 96
創造有值的AI ............................................ .................................................. .....98
AI 不是人類的複製品...................................... .................................................. ....99
人機共生........................................... .................................................. ................101
智慧產品的評估........................................ .................................................. ..103
圖靈與巫師........................................... .................................................. ...........108
第3分總結................................ .................................................. ....................111
第4分智慧產品設計的70個原則
第10章解放用戶............. .................................................. ................................. 114
解放用戶:從省力到省心........ .................................................. ................116
1 級解放:接管簡單迴路.................. .................................................. ................117
2 級解放:接管太空行動任務................................ ................................................121
3 級解放:接管社交任務........................................... ................................124
4 級解放:接管邏輯工作.. .................................................. ................................125
5 級解放:抽象與創意........... .................................................. ................................127
6 級解放:主動盡責................. .................................................. ................129
解放與人類參與..................... .................................................. ................................130
第11章強化用戶................. .................................................. ..............................133
1 級強化:簡單迴路支持............ .................................................. ....................133
2 級強化:空間行動支援..................... .................................................. ................135
3 級強化:社會支持............................... .................................................. ................138
生理障礙補償................................ .................................................. ................139
4 級強化:邏輯支援........................... .................................................. ..............140
5 級強化:想像支持............................. .................................................. ................143
智慧重構生活................................. .................................................. ................145
第12章與使用者溝通........................ .................................................. ................149
很能幹,卻難用........................ .................................................. ................149
智慧產品溝通的基本邏輯................ .................................................. ...........151
智能溝通的15 個原則.............................. .................................................. ........151
自然的溝通............................................... .................................................. ................157
大語言模型與ChatGPT ................................... .................................................. .159
理解、邏輯與常識..................................... .................................................. .162
中文套房........................................ .................................................. ..............164
大語言模型是溝通的嗎. ........................... ..........................................166
第13章有禮與貼心. .................................................. ..........................................169
有禮感設計的10 個原則.................................................. ..................................170
貼心感設計的5 個原則........ .................................................. ....................174
智能的外形.................. .................................................. ................................178
第14章建構可接受的AI ... .................................................. ................................182
接受度設計............. .................................................. ................................................182
不信任擴散... .................................................. .................................................. ....184
創造可解釋的AI ......................................... .................................................. ....186
被忽略的可靠....................................... .................................................. ..........188
雅,無止境................................ .................................................. ................189
第4分總結............................. .................................................. ......................191
第5分倫理與未來
第15章倫理與責任.............. .................................................. ...........................195
倫理:智慧產品的核心問題............. .................................................. ................195
被控的AI .............................. .................................................. ................197
被AI 困住的人們.................. .................................................. ................................198
去人性化的AI ................ .................................................. ................................200
智能會讓人失去工作嗎....... .................................................. .................................201
AI 的濫用............. .................................................. ........................................203
第16章智能的未來................................................ ................................................206
這很棒,但還很遠.......................................... .................................................. ..206
大腦真的是一台計算機嗎....................................... ................................................208
大力出奇蹟... .................................................. .................................................. ....209
智慧產品的未來.................................... .................................................. ....212
UX 與AI 的未來...................................... .................................................. ................213
第5分總結.................................... .................................................. ................215
附錄1 計算機與演算法基礎........................... .................................................. .......216
附錄2 機器學級入門.................................... ................................................220
附錄3 UX的底層邏輯................................................ ...........................................235
後記... .................................................. .................................................. ................237
參考文獻................................ .................................................. ....................................238