Management: Skills & Application, 14/e (IE-Paperback)

<內容簡介>

•New! Co-author - Dr. Nabil A. Ibrahim has joined Dr. Rue as a co-author following the untimely death of Dr. Lloyd L. Byars.
•Revised Communications and Decision-Making chapters. These revisions expand on the use of modern technology and social media.
•Updated International Business chapter to reflect the significance of this topic in today's world.
•Expanded Understanding Work Groups and Teams chapter to include a discussion of social loafing and virtual teams.
•New! Section in the Leadership chapter that includes the importance of emotional intelligence.
•Updated 80 percent of the Management Illustrations used throughout the text.
•New and Updated Chapter Previews throughout this new edition.
•Added internet links to enable additional research into various related topics.
•Tegrity Campus is a service that makes class time available all the time by automatically capturing every lecture in a searchable format for students to review when they study and complete assignments. With a simple one-click start and stop process, you capture all computer screens and corresponding audio. Students replay any part of any class with easy-to-use browser-based viewing on a PC or Mac.
•MHCampus': McGraw-Hill Campus' is a new one-stop teaching and learning experience available to users of any learning management system. This institutional service allows faculty and students to enjoy single sign-on (SSO) access to all McGraw-Hill Higher Education materials, including the award winning McGraw-Hill Connect platform, from directly within the institution's website. McGraw-Hill Campus' provides faculty with instant access to all McGraw-Hill Higher Education teaching materials (e.g. eTextbooks, test banks, PowerPoint slides, animations and learning objects, etc), allowing them to browse, Search, and use any instructor ancillary content in our vast library at no additional cost to instructor or students. Students enjoy SSO access to a variety of free (e.g. quizzes, flash cards, narrated presentations'etc.) and subscription based products (e.g. McGraw-Hill Connect). With this program enabled, faculty and students will never need to create another account to access McGraw-Hill products and services. Learn more at www.mhcampus.com.
•Binder Ready Loose-Leaf Text - This full featured text is provided as an option to the price sensitive student. It is a full 4 color text that's three whole punched and made available at a discount to students. (ISBN: 9780077499181).
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•To purchase an eBook version of this title, visit www.CourseSmart.com (ISBN: 9780077499174). With the CourseSmart eTextbook version of this title, students can save money, reduce their impact on the environment, and access powerful web tools for learning. Faculty can also review and compare the full text online without having to wait for a print desk copy.
•Learning Objectives ' chapter-opening guidelines for students to use as they read they read. This list of key objectives provides the reader a roadmap for venturing into the text.
•Chapter Previews ' real-life, up-to-date vignettes that illustrate one or more of the major points covered in the respective chapters. Preview analysis questions are presented at the end of each vignette to help the student relate the chapter material to the preview.
•Management Illustrations ' brief, chapter-related actual corporate examples found in boxes throughout the chapters. These illustrations present more than 85 examples of concepts contained in the text, and most contain URLs of the companies detailed in them.
•Corporate/Organization References ' more than 200 references to actual corporations and organizations. We are extremely proud of these references that will best serve to bridge the gap between theory and practice. Look for them in the text itself, chapter previews, and management illustrations.
•Margin Glossary ' key terms defined where mentioned in the text. This feature is especially helpful to students reviewing chapter material for study and/or testing.
•Review Questions ' these questions, at the end of each chapter, tie directly back to the learning objectives. By tying the chapter concepts together from beginning to end, students can evaluate their understanding of key constructs and ideas.
•Skill-Building Questions ' end-of-chapter questions designed to promote critical thinking. These questions ask students to get to a deeper level of understanding by applying, comparing, contrasting, evaluating, and illustrating ideas presented in the chapter.
•Skill-Building Exercises ' end-of-chapter tools for students and instructors. These exercises can be assigned on the spot in class or as homework.
•Case Incidents ' end-of-chapter short cases for students. These incidents present lifelike situations requiring management decisions related to the material covered in the respective chapters. As with the skill-building exercises, these can be assigned in class or as homework.
•Manager's Hot Seat Online www.mhhe.com/MHS Instructors can put students in the hot seat with access to an interactive program. Students are given an introduction to a situation, view a dossier of related management materials, and then watch real managers apply their years of experience when confronting unscripted pop up, forcing the student to make decisions along with the manager, view how their responses matched up to the manager's decisions, and then submit a report critiquing the manager's choices while defending their own. Access to this online program is provided as part of the Premium Online Learning Access to this text.

<章節目錄>

Part One: Foundations
Chapter 1: Management in a Diverse Workplace
Chapter 2: The Management Movement
Chapter 3: Developing Communication Skills
Chapter 4: Decision-Making Skills
Part Two: Contemporary Issues
Chapter 5: Ethical, Social, and Legal Responsibilities of Management
Chapter 6: International Business
Part Three: Planning and Organizing Skills
Chapter 7: The Basics of Planning and Strategic Management
Chapter 8: Organizing Work
Chapter 9: Organizational Structure
Chapter 10: Understanding Work Groups and Teams
Part Four: Staffing Skills
Chapter 11: Staffing
Chapter 12: Employee Training and Development
Part Five: Directing Skills
Chapter 13: Motivating Employees
Chapter 14: Developing Leadership Skills
Chapter 15: Managing Conflict and Stress
Chapter 16: Managing Change and Culture
Part Six: Controlling Skills
Chapter 17: Management Control
Chapter 18: Appraising and Rewarding Performance
Part Seven: Operations Management
Chapter 19: Operations Management and Planning
Chapter 20: Operations Control