Developing Quality Technical Information: A Handbook for Writers and Editors, 3/e (Paperback)

Michelle Carey, Moira Mcfadden Lanyi, Deirdre Longo

  • 出版商: IBM Press
  • 出版日期: 2014-06-25
  • 售價: $1,800
  • 貴賓價: 9.5$1,710
  • 語言: 英文
  • 頁數: 612
  • 裝訂: Paperback
  • ISBN: 0133118975
  • ISBN-13: 9780133118971
  • 相關分類: 使用者介面 UI
  • 立即出貨 (庫存 < 3)

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商品描述

The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

 

Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

 

You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

 

Coverage Includes

  • Advocating for users throughout the entire product development process
  • Delivering information in an ordered manner by following progressive disclosure techniques
  • Optimizing content so that users can find it from anywhere
  • Streamlining information for mobile delivery
  • Helping users right where they are

Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

  • Thoroughly revised and updated
  • Extensive new coverage of self-documenting interfaces and embedded assistance
  • Updated practical guidelines and checklists
  • Hundreds of new examples

 

 

商品描述(中文翻譯)

《卓越技術溝通指南》第一名指南-全面更新,包括嵌入式輔助、行動、搜尋、多媒體等等

這本指南由IBM的內容設計專家親自撰寫,教導您如何設計產品介面和技術資訊,始終將使用者置於首位。這個版本已經完全修訂,幫助您在正確的時間提供正確的內容。

您將學習到當今最佳實踐,應用於高品質技術資訊的九個基本特徵:準確性、清晰度、完整性、具體性、組織性、可檢索性、風格、任務導向和視覺效果。

內容包括:

- 在整個產品開發過程中為使用者發聲
- 通過遵循漸進式披露技術,以有序的方式提供資訊
- 優化內容,使使用者可以從任何地方找到它
- 簡化適用於行動設備的資訊傳遞
- 在使用者所在的位置提供幫助

無論您是作家、編輯、資訊架構師、用戶體驗專業人士還是審查人員,本書都會教導您如何從產品設計到用戶界面、主題和其他媒體創建出優秀的技術資訊。

- 全面修訂和更新
- 全新涵蓋自我記錄介面和嵌入式輔助
- 更新的實用指南和檢查表
- 數百個新例子