Software Ownership Transfer: Evolving Knowledge Transfer for the Agile World

Organizations invest immense amounts of time, resources, and attention in their software projects. But all too often, when it's time to transfer the finished project to new "owners," they settle for the most superficial classroom training, documentation, and code walkthroughs. These conventional approaches to knowledge transfer often fail, dramatically reducing the value of new systems in production. You can do much better - and Software Ownership Transfer will show you how.

This is the first practical, hands-on guide to knowledge transfer in today's agile environments. Using a realistic, large-scale case study, ThoughtWorks expert Vinod Sankaranarayanan shows how to elevate knowledge transfer from "necessary evil" to an activity full of agility and innovation, and bring together multiple organizations and cultures to make ownership transfer work.

Sankaranarayanan explains why mere documentation of error reports and processes isn't enough, and shows how to successfully craft a knowledge transfer program that's more substantive and effective. Along the way, he offers guidance on overcoming the commercial compromises and personal tensions often associated with transferring systems to new ownership; and on transforming mere "knowledge transfer" into something much better: "taking ownership."

組織在軟體專案上投入了大量的時間、資源和關注。然而，當將完成的專案移交給新的「擁有者」時，他們往往只接受最表面的課堂培訓、文件和程式碼解說。這些傳統的知識轉移方法往往失敗，大大降低了新系統在生產中的價值。你可以做得更好 - 《軟體擁有權轉移》將向你展示如何做到這一點。

這是第一本針對當今敏捷環境中的知識轉移的實用指南。ThoughtWorks 的專家 Vinod Sankaranarayanan 使用一個實際的大型案例研究，展示了如何將知識轉移從「必要之惡」提升為一個充滿敏捷性和創新的活動，並將多個組織和文化聚集在一起，使擁有權轉移成功。

Sankaranarayanan 解釋了僅僅記錄錯誤報告和流程是不夠的，並展示了如何成功地打造一個更具實質性和有效性的知識轉移計劃。在此過程中，他提供了克服與將系統轉交給新擁有者常常相關的商業妥協和個人緊張的指導；並將單純的「知識轉移」轉變為更好的「承擔擁有權」的方法。