Human-Computer Interaction in the New Millennium

Human-computer interaction (HCI) has long been a focal area for innovative, multidisciplinary computing research and development. At the dawn of a new millennium, it is time to ask where this increasingly important field is going. What are the critical technical challenges and opportunities that will define HCI work in the years to come? What are the approaches that will sustain and enhance the vitality and effectiveness of HCI? In what ways will HCI differ from what it is today?

In this unique book, John M. Carroll, himself a prominent contributor to HCI understanding, presents answers to these questions from a number of leaders in the field. Half of the chapters are based on articles that first appeared in special issues of ACM Transactions on Computer-Human Interaction and Human-Computer Interaction, revised and rewritten for a broader audience. The other half are original contributions, describing some of the latest work being done in HCI and providing a striking vision of the future. No single volume could cover the entire scope of HCI, but these selected writings will give you a good glimpse of the energy and creativity now driving HCI forward.

• The influence of the cognitive sciences on HCI
• Usability engineering, including both measurement and design
• Addressing interface concerns earlier in the development process; participatory design
• New user interface software tools for speech and voice, immersive displays, and position-sensing controls
• New interfaces and methodologies for supporting collaboration
• Interfaces that support navigation through vast amounts of information
• Situated computing and the integration of computers with real environments
• Learner-centered design; community computing
• Social and societal impacts

Whether you are a specialist in HCI, a software designer or developer, or simply a curious computer user, you will find here a wealth of interesting and stimulating ideas on the future of our interactions with computers.

Table of Contents

Preface.
List of Figures.
Introduction.
Human-Computer Interaction: The Past and the Present, John M. Carroll.

I. MODELS, THEORIES, AND FRAMEWORKS.

1. On the Effective Use and Reuse of HCI Knowledge, Alistair Sutcliffe.
2. Systems, Interactions, and Macrotheory, Philip Barnard, Jon May, David Duke, David Duce.
3. Design in the MoRAS, George W. Furnas.
4. Distributed Cognition: A New Foundation for Human-Computer Interaction, James D. Hollan, Edwin Hutchins, Davis Kirsh.

II. USABILITY ENGINEERING METHODS AND CONCEPTS.

5. The Efficient Use of Complex Computer Systems, Suresh K. Bhavnani, Bonnie E. John.
6. User Interface Evaluation: How Cognitive Models Can Help, Frank E. Ritter, Gordon D. Baxter, Gary Jones, Richard M. Young.
7. HCI in the Global Knowledge-Based Economy: Designing to Support Worker Adaptation, Kim J. Vicente.
8. Let's Stop Pushing the Envelope and Start Addressing It: The Reference Task Agenda for HCI, Steve Whittaker, Loren Terveen, Bonnie A. Nardi.
9. The Maturation of HCI: Moving Beyond Usability Toward Holistic Interaction, Kenneth Maxwell.

III. USER INTERFACE SOFTWARE AND TOOLS.

10. Past, Present, and Future of User Interface Software Tools, Brad Myers, Scott E. Hudson, Randy Pausch.
11. Creating Creativity: User Interfaces for Supporting Innovation, Ben Schneiderman.
12. Towards a Human-Centered Interaction Architecture, Terry Winograd.

IV. GROUPWARE AND COOPERATIVE ACTIVITY.

13. Computer Mediated Communications: Past and Future, Murray Turoff, Starr Roxanne Hiltz, Michael Bieber, Brian Whitworth, Jerry Fjermestad.
14. The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility, Mark S. Ackerman.
15. Social Translucence: An Approach to Designing Systems That Support Social Processes, Thomas Erickson, Wendy A. Kellogg.
16. Transcending the Individual Human Mind: Creating Shared Understanding Through Collaborative Design, Ernesto Arias, Hal Eden, Gerhard Fischer, Andrew Gorman, Eric Scharff.
17. The Development of Cooperation: Five Years of Participatory Design in the Virtual School, John M. Carroll, George Chin, Mary Beth Rosson, Dennis C. Neale.
18. Distance Matters, Gary M. Olson, Judith S. Olson.

V. MEDIA AND INFORMATION.

19. Designing the User Interface for Multimodal Speech and Gesture Applications: State-of-the-Art Systems and Research Directions for 2000 and Beyond, Sharon Oviatt, Phil Cohen, Bernhard Suhm, John Bers, Lizhong Wu, Thomas Holzman, Terry Winograd, John Vergo, Lisbeth Duncan, James Landay, Jim Larson, David Ferro.
20. Technologies of Information: HCI and the Digital Library, Andrew Dillon.
21. Intelligent Interfaces, Henry Lieberman.
22. Human-Computer Collaboration in Recommended Systems, Loren Terveen, Will Hill.

VI. INTEGRATING COMPUTATION AND REAL ENVIRONMENTS.

23. Ubiquitous Computing: Past, Present, and Future, Gregory Abowd, Elizabeth Mynatt.
24. Situated Computing: The Next Frontier for HCI Research, Kevin Mills, Jean Scholtz.
25. Roomware: Towards the Next Generation of Human-Computer Interactions Based on an Integrated Design of Real and Virtual Worlds, Norbert A. Streitz, Peter Tandler, Christian Muller-Tomfelde, Shin'ichi Konomi.
26. Emerging Frameworks for Tangible User Interfaces, Brygg Ullmer, Hiroshi Ishii.

VII. HCI AND SOCIETY.

27. Learner-Centered Design: Reflections and New Directions, Chris Quintana, Andrew Carra, Joseph Krajcik, Elliot Soloway.
28. HCI Meets the “Real World” : Designing Technologies for Civic Sector Use, Doug Schuler.
29. Beyond Bowling Together: SocioTechnical Capital, Paul Resnick.
Index.
List of Contributors.