MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP, 2/e (Hardcover)

Description: 

All-in-one training kit features exam prep, practice, and review for MCDST Exam 70-272

Help maximize your performance on Exam 70-272, one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST), with this all-in-one training kit. Fully updated for Windows XP Service Pack 2, this kit packs the tools and features exam candidates want most—including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job.

Focusing on building your ability to resolve end-user incident requests about applications running on the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers configuring and troubleshooting applications, including Microsoft Office programs and Microsoft Internet Explorer; resolving issues related to usability and application customization; configuring and troubleshooting connectivity for applications; and configuring application security features.

Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers—including pointers back to the book for further study. You also get a 180-day evaluation version of Windows XP software and other resources on the CD, —making this kit an exceptional value and a great career investment.

描述：這個全能培訓套件提供了MCDST考試70-272的考前準備、練習和複習。它是微軟桌面支援技術員認證（MCDST）所需的兩個考試之一。這個套件已經完全更新至Windows XP Service Pack 2，包含了考試候選人最需要的工具和功能，包括基於最終考試內容的深入自學培訓、嚴謹的目標導向複習、來自專家和考試認證作者的考試技巧，以及強大的測試套件。它還提供了真實世界的情境、案例研究和故障排除實驗室，以應用於工作的技能和專業知識。

本書專注於培養您解決企業或家庭環境中運行在Microsoft Windows XP操作系統上的應用程式的最終用戶問題請求的能力。這本官方學習指南涵蓋了配置和故障排除應用程式，包括Microsoft Office程式和Microsoft Internet Explorer；解決與可用性和應用程式自定義相關的問題；配置和故障排除應用程式的連接性；以及配置應用程式安全功能。

通過按照自己的節奏進行課程、實踐練習和模擬測試，您可以成功準備考試。CD-ROM上的靈活、一流的測試引擎提供了425個練習問題。您可以選擇計時或非計時的測試模式，生成隨機測試或專注於特定目標或章節，並獲得詳細的正確和錯誤答案解釋，包括指向書本進一步學習的指示。您還可以在CD上獲得Windows XP軟件的180天評估版本和其他資源，使這個套件成為一個卓越的價值和一個偉大的職業投資。