Key Performance Indicators For Dummies (Paperback)

Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations.

This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry. * Learn to design KPIs that are unique to your business and fitclosely to your strategic objectives * Determine which KPI questions you should be asking to achievethe right insights for your business * Learn the specific KPIs that are appropriate for differentbusiness circumstances * Turn KPIs into deep insights by mastering related reporting andcommunications practices

KPIs are a crucial part of every manager's toolkit, and areessential for helping to monitor the execution of businessstrategies and measure results. Key Performance Indicators ForDummies moves beyond a basic discussion of what KPIs are, andwhy they are needed to provide a complete guide for learning todesign and use specific KPIs to drive organisationalperformance.

使用關鍵績效指標（KPI）推動組織績效的完整指南

你的企業是否正朝著成功的方向前進？《關鍵績效指標（KPI）入門》涵蓋了對各種企業有用的基本KPI，並提供了100多種不同的方式，供領導者監控和推動組織績效。

本書幫助管理者了解應該在組織的各個方面實施的關鍵KPI，包括財務績效、運營和內部流程、銷售和市場營銷、客戶滿意度等。好的KPI應該對每個企業都是獨特的，因為每個企業都有不同的目標。為了滿足這一需求，本書提供了工具和模板，供領導者使用，以制定最適合其特定組織或行業的獨特KPI。

- 學習設計與你的業務獨特且緊密符合戰略目標的KPI
- 確定應該提出哪些KPI問題，以獲得業務的正確洞察
- 學習適用於不同業務情況的具體KPI
- 通過掌握相關的報告和溝通實踐，將KPI轉化為深入洞察

KPI是每個管理者工具箱中不可或缺的一部分，對於幫助監控業務策略的執行和衡量結果至關重要。《關鍵績效指標（KPI）入門》超越了對KPI是什麼以及為什麼需要它們的基本討論，提供了一個完整的指南，教你如何設計和使用特定的KPI來推動組織績效。