Troubleshooting and Supporting Windows 11: Creating Robust, Reliable, Sustainable, and Secure Systems

Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently.

This book provides a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn about the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems.

Further, you will learn how to configure Windows 11 so as to avoid problems occurring, and how to support every type of end user, working from home, or in any part of the world, speaking any language, and taking into account other factors such as ability or personal barriers.

You will discover the support tools and support ecosystem you can use to create and manage effective support tracking and remote access. You will discover how to get detailed events and reliability information, and how to manage update channels. You will deep dive into Windows 11 operating system and folder structure and learn app and software troubleshooting, process and service troubleshooting, network and internet troubleshooting and hardware and peripherals troubleshooting.

Finally, you will learn more advanced troubleshooting techniques like security and encryption troubleshooting and using PowerShell scripting to repair problems. Further, you will also learn how to manually remove malware and ransomware, registry troubleshooting and startup and repair troubleshooting. By the end, you will know how to troubleshoot complex problems and diagnose hardware problems in a PC. You will be able to troubleshoot and repair any type of problem on a Windows 11 PC.

What Will You Learn

• How to support home and hybrid-workers using their own PCs
• Using scripting and PowerShell to troubleshoot and repair systems
• Managing networking and internet access to minimize downtime
• Managing installation and troubleshoot for updates and patches

Who Is This Book For

IT Pros and system administrators who have to maintain small or large networks of connected PCs locally at their organization, or with hybrid workers.

診斷、疑難排解和修復您的個人電腦上的任何問題，從啟動和文件訪問到雲服務以及混合工作引起的問題。本書包含了您需要了解的一切，以保持個人電腦系統的最佳運行狀態，並快速高效地修復問題。

本書深入介紹了Windows操作系統，詳細說明了每個組件的功能和運作方式。您將了解內建、附加和第三方工具和實用程序，以創建可靠、強大和安全的個人電腦系統。

此外，您還將學習如何配置Windows 11以避免出現問題，以及如何支援各種類型的最終用戶，無論是在家工作還是在世界上的任何地方工作，無論說什麼語言，並考慮到其他因素，如能力或個人障礙。

您將了解支援工具和支援生態系統，以創建和管理有效的支援追踪和遠程訪問。您將了解如何獲取詳細的事件和可靠性信息，以及如何管理更新通道。您將深入研究Windows 11操作系統和文件夾結構，並學習應用程序和軟件疑難排解、進程和服務疑難排解、網絡和互聯網疑難排解以及硬件和外設疑難排解。

最後，您將學習更高級的疑難排解技巧，如安全和加密疑難排解以及使用PowerShell腳本修復問題。此外，您還將學習如何手動刪除惡意軟件和勒索軟件，註冊表疑難排解以及啟動和修復疑難排解。通過學習，您將能夠疑難排解複雜的問題並診斷個人電腦中的硬件問題。您將能夠疑難排解和修復Windows 11個人電腦上的任何類型的問題。

您將學到什麼

• 如何支援在家工作和混合工作者使用他們自己的個人電腦


• 使用腳本和PowerShell疑難排解和修復系統


• 管理網絡和互聯網訪問以最大程度減少停機時間


• 管理安裝並疑難排解更新和補丁

本書適合對象

本書適合IT專業人士和系統管理員，他們需要在本地組織或與混合工作者一起維護連接的個人電腦的小型或大型網絡。

Mike Halsey is a recognized technical expert. He is the author of more than twenty help and how-to books for Windows 7, 8, 10 and 11, including accessibility, productivity, and troubleshooting. He is also the author of The Green IT Guide (Apress). Mike is well-versed in the problems and issues that PC users experience when setting up, using, and maintaining their PCs and knows how difficult and technical it can appear.
He understands that some subjects can be intimidating, so he approaches each subject area in straightforward and easy-to-understand ways. Mike is originally from the UK, but now lives in France with his rescue border collies, Evan and Robbie.

Mike Halsey是一位受到認可的技術專家。他是Windows 7、8、10和11的二十多本幫助和操作指南書籍的作者，包括無障礙性、生產力和疑難排解。他還是《The Green IT Guide》（Apress）的作者。Mike熟悉PC用戶在設置、使用和維護他們的電腦時遇到的問題和困難，並且知道這些問題可能看起來有多麼困難和技術性。

他明白有些主題可能令人生畏，因此他以直接和易於理解的方式處理每個主題領域。Mike原本來自英國，但現在與他的救援邊境牧羊犬Evan和Robbie一起居住在法國。