Voice over IP: Chances, Changes, Challenges

This is the seminar handout of our vendor independent seminar "VoIP - Chances, Changes, Challenges" (1 day).

The seminar for decision makers and sales experts discusses the chances and challenges of voice integration into IP-based networks ("Voice over IP", „Internet Telephony“) from a fully independent view.

WHY is it important for you:

• Because you want to integrate voice into your data network

• because you need to know the applications and challenges of Voice over IP solutions

• because you want to prevent from possible problems and risks as a result of the new technology

Content:

Introduction
Basic Concept - Advantages / Disadvantages of VoIP - Comparison ISDN / VoIP – Arguments - Issues and Concerns

Chances
Voice over IP (End Devices, Gateways, Features, Messaging, Collaboration, – Fax over IP – Video over IP (Video Conferencing, Video Surveillance)

Return on Investment
Target customers – Costs to consider – Potential Savings - Improved Productivity

Challenges
Standards – Complexity of Solutions - Communication and Integration – Redundancy – Security – Services - Quality – Performance – Dependencies – Exceptions

Lessons learned
List of lessons learned during previous voice over IP projects.

Summary