Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap

Hamid, Umar Zakir Abdul, Suoheimo, Mari

Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap
  • 出版商: Springer
  • 出版日期: 2024-07-21
  • 售價: $3,940
  • 貴賓價: 9.5 折 $3,743
  • 語言: 英文
  • 頁數: 328
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 3031293088
  • ISBN-13: 9783031293085

    • 海外代購書籍(需單獨結帳)

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商品描述

The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compared to the previous industrial transformations that the world has seen which relied on mechanical innovations, the ongoing FIR is seeing software and data-driven products as the foundation. Apart from that, topics such as circular and sustainable economy as well as climate change are also disrupting the industrial ecosystem. For a viable and successful productization of emerging technologies, collaborations between interdisciplinary stakeholders are a necessity. One of the elements that has been identified to facilitate this collaboration is service design.

This book aimed to provide comprehensive service design discussions for practitioners in different fields and sectors. The aim is to bridge the knowledge gap between experts in academia, business and product development, among many others, to provide a unified understanding of the importance of service design for the productization of emerging technologies. The book consists of an overview of emerging technologies product development and service design, as well as perspectives from different sectors of the industry. The book is expected to benefit multi-disciplinary researchers, practitioners and general audiences with interests in Service Design for Emerging Technologies.


商品描述(中文翻譯)

新興技術的產品化，與第四次工業革命（FIR）相關，現在在各行各業中受到越來越多的關注。與世界所見的以機械創新為基礎的先前工業轉型相比，當前的FIR則以軟體和數據驅動的產品為基礎。除此之外，循環經濟和可持續經濟以及氣候變遷等議題也正在擾動工業生態系統。為了實現新興技術的可行和成功的產品化，跨學科利益相關者之間的合作是必須的。促進這種合作的要素之一是服務設計。

本書旨在為不同領域和行業的從業者提供全面的服務設計討論。目的是彌補學術界、商業和產品開發等專家之間的知識差距，提供對服務設計在新興技術產品化中重要性的統一理解。本書包含了新興技術產品開發和服務設計的概述，以及來自不同行業的觀點。預期本書將惠及多學科的研究者、從業者以及對新興技術的服務設計感興趣的一般讀者。

作者簡介

A PhD holder, Umar Zakir Abdul Hamid has been working in the future mobility (connected and autonomous vehicle) field since 2014 with various teams in different countries and continents. Previously, he led a team of 12 engineers (of 10 different nationalities) working in the Autonomous Vehicle Software Product Development with Sensible 4, Finland. Umar is one of the recipients of the Finnish Engineering Award 2020 for his contributions to the development of all weather autonomous driving solutions with the said firm. He is currently the senior lead strategist for CEVT AB (Geely Group) in Sweden. He is also the secretary of the SAE Cooperative Driving Automation (CDA) Committee and IEEE Sweden. A lifelong learner, Umar Zakir is currently pursuing his Executive MBA at the Gothenburg School of Business, Economics and Law (University of Gothenburg), Sweden. He has authored and edited books and scientific articles on the connected and automated mobility theme, in addition to beingthe associate editor for the IEEE Transactions on Intelligent Transportation Systems, SAE International Journal of Connected and Automated Vehicles and SAE Technical Papers, among many others. His latest book, 'Autonomous, Connected, Electric and Shared Vehicles: Disrupting the Automotive and Mobility Sectors', was published in October 2022 by SAE International. As an industrial practitioner, Umar Zakir believes that the productization of emerging technologies can be expedited through cross-sector collaborations.

​​Mari Suoheimo (Ph.D.) is working as an associate professor of service design at the Oslo School of Architecture and design. Her research concentrates on how to approach wicked problems in service design. Wicked problems are diverse and can range from sustainability to the use of technology. Suoheimo´s research interest is in the field of mobility and logistics, emerging technologies, public services, participatory design, design for policy, circular economy, design theories, decolonizing design and sustainability. She is a Doctor of Service Design (2020), Master (2010) and Bachelor of Industrial Design (2008) -University of Lapland; has a degree in art education (2015) - Centro Universitario Claretiano. Suoheimo has working experience in service, UX and product design, marketing and branding. She has worked as a service design researcher and project manager at the University of Lapland for both LUX research group and Co-Stars Service Design research group. Suoheimo has experience in research projects funded by EU (H2020, ESR, EAKR), Academy of Finland, Interreg Nord and Business Finland. She has publications in the following journals: the Design Journal, Processes, the International Journal of Design Management and Professional Practice, and Revista Educação Gráfica.


作者簡介(中文翻譯)

擁有博士學位的Umar Zakir Abdul Hamid，自2014年以來一直在未來移動性（連接和自動駕駛車輛）領域工作，與來自不同國家和大陸的多個團隊合作。之前，他在芬蘭的Sensible 4領導了一支由12名工程師（來自10個不同國籍）組成的團隊，專注於自動駕駛車輛軟體產品開發。Umar是2020年芬蘭工程獎的獲獎者之一，因其對該公司開發全氣候自動駕駛解決方案的貢獻而獲得此榮譽。他目前是瑞典CEVT AB（吉利集團）的高級首席策略師，同時也是SAE合作駕駛自動化（CDA）委員會和IEEE瑞典的秘書。作為一名終身學習者，Umar Zakir目前正在瑞典哥德堡商學院（哥德堡大學）攻讀高階工商管理碩士學位。他撰寫和編輯了多本有關連接和自動化移動主題的書籍和科學文章，並擔任IEEE智能交通系統期刊、SAE國際連接和自動駕駛車輛期刊及SAE技術論文等多個期刊的副編輯。他的最新著作《自動駕駛、連接、電動和共享車輛：顛覆汽車和移動行業》於2022年10月由SAE國際出版。作為一名業界實踐者，Umar Zakir相信新興技術的產品化可以通過跨部門合作加速推進。

Mari Suoheimo（博士）目前在奧斯陸建築與設計學院擔任服務設計副教授。她的研究集中於如何應對服務設計中的棘手問題。棘手問題多樣，範圍從可持續性到技術使用。Suoheimo的研究興趣涵蓋移動性和物流、新興技術、公共服務、參與式設計、政策設計、循環經濟、設計理論、去殖民化設計和可持續性。她擁有服務設計博士學位（2020年）、碩士學位（2010年）和工業設計學士學位（2008年）- 拉普蘭大學；以及藝術教育學位（2015年）- 克拉雷蒂亞大學。Suoheimo在服務、用戶體驗和產品設計、行銷和品牌方面擁有工作經驗。她曾在拉普蘭大學擔任服務設計研究員和項目經理，為LUX研究小組和Co-Stars服務設計研究小組工作。Suoheimo參與過由歐盟（H2020、ESR、EAKR）、芬蘭學院、Interreg Nord和Business Finland資助的研究項目。她在以下期刊上發表過文章：Design Journal、Processes、International Journal of Design Management and Professional Practice，以及Revista Educação Gráfica。

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