Cultural and Social Influences on Consumer Behavior: Uncertainty Avoidance, Rituals, and External Threats

Wang, Xuehua

  • 出版商: Springer
  • 出版日期: 2024-10-05
  • 售價: $4,020
  • 貴賓價: 9.5$3,819
  • 語言: 英文
  • 頁數: 244
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 9819961858
  • ISBN-13: 9789819961856
  • 海外代購書籍(需單獨結帳)

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商品描述

This book explores how cultural and social influences affect consumer decision making with a focus on uncertainty avoidance, rituals, and external threats. Indeed, uncertainty avoidance can exert significant influence on consumer behavior. For example, consumers in a culture with high uncertainty avoidance may show less positive attitudes towards new products than those in a culture with low uncertainty avoidance. Prior cultural research has mainly focused on how individualism/collectivism or power distance belief influences consumer attitudes and behaviors at an individual level, while seldom does research investigate the effect of uncertainty avoidance on consumption. This book examines how uncertainty avoidance affects superstitious consumption as well as its underlying mechanism and boundary condition. Rituals, as a component of culture, can affect consumer behaviors. However, few studies have shedded light on how repeating rituals can affect consumers' willingness to use the products involved in the ritual. Consumer behavior is complex. Consumers are surrounded with various external threats such as health, economic, and informational threats, while prior research has primarily focused on health threats. Beyond this, inter-client conflicts, as a special type of social threat, can also affect consumption experience. In all, this book aims to examine how uncertainty avoidance, rituals and external threats influence consumer attitudes and behaviors. In this book, new research models would be developed. This book enriches our understanding on how cultural and social influences affect consumer decision making and provides insights for both researchers and practitioners in marketing.

商品描述(中文翻譯)

本書探討文化和社會影響如何影響消費者決策,重點關注不確定性迴避、儀式和外部威脅。事實上,不確定性迴避對消費者行為可以產生顯著影響。例如,處於高不確定性迴避文化的消費者,對新產品的態度可能不如處於低不確定性迴避文化的消費者那麼正面。以往的文化研究主要集中在個人主義/集體主義或權力距離信念如何影響消費者的態度和行為,鮮少有研究探討不確定性迴避對消費的影響。本書將檢視不確定性迴避如何影響迷信消費及其潛在機制和邊界條件。儀式作為文化的一部分,可以影響消費者行為。然而,關於重複儀式如何影響消費者使用與儀式相關產品的意願的研究卻不多。消費者行為是複雜的。消費者面臨各種外部威脅,如健康、經濟和資訊威脅,而以往的研究主要集中在健康威脅上。此外,客戶之間的衝突作為一種特殊的社會威脅,也可能影響消費體驗。總之,本書旨在探討不確定性迴避、儀式和外部威脅如何影響消費者的態度和行為。本書將開發新的研究模型,豐富我們對文化和社會影響如何影響消費者決策的理解,並為市場營銷領域的研究者和實務工作者提供見解。

作者簡介

Xuehua Wang is Associate Professor of Marketing at School of Economics and Management, Tongji University, Shanghai, China. She received her Ph.D. from City University of Hong Kong, Hong Kong, China. Her research area is consumer behavior. Her research has been published in academic journals including Journal of Marketing Research, Journal of Service Research, Journal Business Research, Psychology & Marketing, and International Marketing Review, among others.

作者簡介(中文翻譯)

王雪華是中國上海同濟大學經濟與管理學院的行銷副教授。她於中國香港城市大學獲得博士學位。她的研究領域為消費者行為。她的研究成果已發表於多本學術期刊,包括《行銷研究期刊》、《服務研究期刊》、《商業研究期刊》、《心理學與行銷》以及《國際行銷評論》等。