Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI (Hardcover)

Vivek Kale

  • 出版商: Auerbach Publication
  • 出版日期: 2016-02-19
  • 售價: $4,200
  • 貴賓價: 9.5$3,990
  • 語言: 英文
  • 頁數: 382
  • 裝訂: Hardcover
  • ISBN: 1498705979
  • ISBN-13: 9781498705974
  • 相關分類: 企業資源規劃 Erp
  • 立即出貨 (庫存 < 3)

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商品描述

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI.

 

The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM’s decisive concept of customer centricity, SCM's differentiating concept of customer responsiveness, and PLM's stupendous transformative potential for renewing the enterprise along with the establishment of a collaborative enterprise with BPM and enterprise BPM methodology.

 

The latter chapters deal with the realization of an informed enterprise with BI coupled with the novel concept of decision patterns. The author highlights the fact that any end-user application’s effectiveness and performance can be enhanced by transforming it from a bare transaction to one clothed by a surrounding context formed from an aggregate of all relevant past decision patterns. The final chapter examines various aspects relating to a successful ES implementation project, and the appendix provides an overview of the SAP Business Suite to give you a practical context to the discussions presented in the book.

商品描述(中文翻譯)

《提升企業智能:利用ERP、CRM、SCM、PLM、BPM和BI》從新的角度探討企業系統(ES)的好處,著重於ES共同促進企業智能的事實。本書概述了各種ES類別(即ERP、CRM、SCM、PLM、BPM和BI)所涉及的特徵領域(即業務功能、流程和活動)。

本書首先概述了敏捷企業和智能企業的維度。中間章節詳細介紹了CRM的決定性概念——客戶中心性,SCM的區別性概念——客戶響應能力,以及PLM的驚人轉型潛力,以及通過BPM和企業BPM方法論建立協作企業。

後面的章節涉及BI實現的知情企業,並結合了新概念“決策模式”。作者強調,通過將任何最終用戶應用從“單一”交易轉變為由所有相關過去決策模式聚合形成的周圍上下文“包裹”,可以提高其效能和性能。最後一章探討了與成功的ES實施項目相關的各個方面,附錄提供了SAP Business Suite的概述,以便將書中的討論置於實際背景中。