商品描述
This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties.
Addressing these gaps, this state-of-the-art book offers a distinctive combination of content, theory, practice evaluation, and a holistic framework encompassing cognitive, emotional and social aspects, focusing on how to enhance AI agency and user experience. The framework aims to drive design, encouraging development of intelligent systems, techniques to evaluate chatbot with purposes, to appropriately meet user needs and market demand for responsible and explainable AI, XAI. Avenues for transforming business and life by implementing new generation AI systems are further discussed, as well as recommendations to overcome consumer resistance and advice for policy measures to reduce risks given the AI boost.
While the community is still in an exploratory mode, we hope "The Rise of AI User Applications: Chatbots Integration Foundations and Trends" provides the needed understanding and will inspire researchers across disciplines to combine their efforts and work together on this very intriguing topic.商品描述(中文翻譯)
這本專著介紹了聊天機器人人工智慧（AI）領域的核心理論和應用。儘管AI引起了相當大的關注，但在聊天機器人效率和代理能力的關鍵驅動因素方面，存在著文獻缺口和缺乏實用指南。儘管人類中心特性的重要性得到了承認，但算法解釋和可行理解之間存在著一個警告。
為了填補這些缺口，這本最新的書籍提供了一個獨特的組合，包括內容、理論、實踐評估和一個綜合框架，涵蓋認知、情感和社會方面，重點是如何增強AI代理和用戶體驗。該框架旨在推動設計，鼓勵開發智能系統和評估聊天機器人的技術，以適應用戶需求和市場對負責任和可解釋AI（XAI）的需求。此外，還討論了通過實施新一代AI系統來改變商業和生活的途徑，以及克服消費者抵制的建議和減少AI推動風險的政策措施的建議。
儘管社區仍處於探索階段，我們希望《AI用戶應用的崛起：聊天機器人整合基礎和趨勢》提供所需的理解，並激勵跨學科研究人員共同努力，共同研究這個非常有趣的主題。
作者簡介
She explores the joint interaction between human, media, and technology, and how this influences the multisensory experience. Translating fundamental knowledge into practice, she realised several industry related initiatives and projects with huge societal relevance. She also participated in various consortia advising policy implementation at EU level and across the globe.
作者簡介(中文翻譯)
Svetlana Bialkova是一位國際知名的專家、全球教授、作家和演講者。她擁有荷蘭拉德堡大學的博士學位和日本BSI RIKEN的JSPS研究員獎助金。她曾獲得多個獎項和資助，並擔任主持人角色。她教授過多種學術課程，並在荷蘭、比利時、德國、丹麥、瑞士、英國和日本的頂尖國際實驗室中參與了許多項目。
她探索人類、媒體和技術之間的聯合互動，以及這如何影響多感官體驗。將基礎知識轉化為實踐，她實現了幾個與行業相關的倡議和具有重大社會意義的項目。她還參與了各種協會，為歐盟和全球各地的政策實施提供建議。
