This book provides readers with a comprehensive overview of the logistics industry in Vietnam from its humble beginnings to where it has currently progressed in terms of technology. Since Vietnam is a developing nation, this book benefits readers from many other locations around the world in similar conditions such as Vietnam. Chapters in the book look at which technologies are being used today that could benefit other providers not using any of these technologies as well as which technologies could be used in the future to bring the industry up to world-class standards. Four of the most common technologies (data analytics, AI, automation, and internet of things) are discussed and how they are used in various aspects of the industry. The book also provides several case studies to demonstrate the impact of these technologies and thus the benefits of using them. In doing so, the book provides readers with one place to find what they need to know about the use of technology in their industry.

Scott Douglas McDonald has been with RMIT University since June 2016. He lectures and coordinates 3 courses at RMIT. His courses focus on warehousing, distribution channels, transportation, and freight logistics. Before coming to Vietnam, Dr. McDonald was employed as Project Manager for an electronics manufacturer in California, as well as Materials Manager and Purchasing Manager in the medical device and aerospace industries, Warehouse Manager for two medical companies, and Transportation Coordinator for two logistics companies in Canada. Dr. McDonald obtained his Ph.D. from Nottingham Business School, his D.B.A. from Horizons, his M.Sc. from the University of Hertfordshire, and his M.B.A. and B.B.A. from Trinity College.

Minh Duong Kim Ngo has been with RMIT University since June 2020, specializing in projects and initiatives to enhance quality and ensure compliance in learning and teaching area. Minh is dedicated to fostering educational technology, innovative learning design solutions, enhancing student engagement and operation at The Business School, RMIT University Vietnam. Minh holds a Bachelor of Economics from the University of Economics Ho Chi Minh City, and is currently pursuing a Graduate Certificate in Learning and Teaching Tertiary at RMIT University.

本書為讀者提供了越南物流產業的全面概述，從其謙遜的起步到目前在技術方面的進展。由於越南是一個發展中國家，本書對於來自世界各地在類似條件下的讀者都具有益處。書中的各章節探討了當前正在使用的技術，這些技術可能對於尚未使用這些技術的其他供應商帶來好處，以及未來可能使用的技術，以使產業達到世界級標準。書中討論了四種最常見的技術（數據分析、人工智慧、自動化和物聯網），以及它們在產業各個方面的應用。本書還提供了幾個案例研究，以展示這些技術的影響及其使用的好處。透過這些內容，本書為讀者提供了一個了解其產業中技術使用所需資訊的地方。

Scott Douglas McDonald 自2016年6月以來一直在RMIT大學任教。他在RMIT教授並協調三門課程，這些課程專注於倉儲、分銷渠道、運輸和貨運物流。在來到越南之前，McDonald博士曾擔任加州一家電子製造商的專案經理，並在醫療器械和航空航天產業擔任材料經理和採購經理，還曾擔任兩家醫療公司的倉庫經理，以及兩家物流公司的運輸協調員。McDonald博士獲得了諾丁漢商學院的博士學位、Horizons的商業管理博士學位、赫特福德大學的碩士學位，以及三一學院的工商管理碩士和學士學位。

Minh Duong Kim Ngo 自2020年6月以來一直在RMIT大學工作，專注於提升學習和教學領域的質量及確保合規的專案和倡議。Minh致力於促進教育技術、創新學習設計解決方案，增強學生參與度及RMIT越南商學院的運作。Minh擁有胡志明市經濟大學的經濟學學士學位，並目前在RMIT大學攻讀高等教育學習與教學的研究生證書。

Scott Douglas McDonald has been with RMIT University since June 2016. He lectures and coordinates 3 courses at RMIT. His courses focus on warehousing, distribution channels, transportation, and freight logistics. Before coming to Vietnam, Dr. McDonald was employed as Project Manager for an electronics manufacturer in California, as well as Materials Manager and Purchasing Manager in the medical device and aerospace industries, Warehouse Manager for two medical companies, and Transportation Coordinator for two logistics companies in Canada. Dr. McDonald obtained his Ph.D. from Nottingham Business School, his D.B.A. from Horizons, his M.Sc. from the University of Hertfordshire, and his M.B.A. and B.B.A. from Trinity College.

Minh Duong Kim Ngo has been with RMIT University since June 2020, specializing in projects and initiatives to enhance quality and ensure compliance in learning and teaching area. Minh is dedicated to fostering educational technology, innovative learning design solutions, enhancing student engagement and operation at The Business School, RMIT University Vietnam. Minh holds a Bachelor of Economics from the University of Economics Ho Chi Minh City, and is currently pursuing a Graduate Certificate in Learning and Teaching Tertiary at RMIT University.

Scott Douglas McDonald 自2016年6月以來一直在RMIT大學任教。他在RMIT教授並協調三門課程，這些課程專注於倉儲、分銷渠道、運輸和貨運物流。在來到越南之前，McDonald博士曾在加州的一家電子製造商擔任專案經理，並在醫療設備和航空航天行業擔任材料經理和採購經理，還曾擔任兩家醫療公司的倉庫經理，以及在加拿大的兩家物流公司擔任運輸協調員。McDonald博士獲得了諾丁漢商學院的博士學位、Horizons的商學博士學位、赫特福德大學的碩士學位，以及三一學院的工商管理碩士和學士學位。

Minh Duong Kim Ngo 自2020年6月以來一直在RMIT大學工作，專注於提升學習和教學領域的質量及確保合規的專案和倡議。Minh致力於促進教育科技、創新學習設計解決方案，並提升RMIT越南商學院的學生參與度和運營效率。Minh擁有胡志明市經濟大學的經濟學學士學位，並目前在RMIT大學攻讀高等教育學習與教學的研究生證書。

Transforming Logistics in a Developing Nation: Vietnam's Technology Imperative

McDonald, Scott Douglas, Kim Ngo, Minh Duong

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