Management of Technology: Managing Effectively in Technology-Intensive Organizations

Description:

* Presents assessment methods for organization and management processes.
* Provides special tools and techniques for managing and organizing R&D, new product, and project-oriented challenges.
* Includes real-world case studies.

 

Table of Contents:

Preface.

1 Challenges of Managing in High-Technology.

1.1 Managing in Today’s High-Tech Business Environment.

1.2 MoT Scope and Focus.

1.3 Developing a Formal Definition.

1.4 The Special Role of Engineering Management.

1.5 Global Dimensions.

1.6 Impact of Internet and e-Commerce.

1.7 Technology and Society.

1.8 Future Trends.

1.9 Summary of Key Points and Conclusions.

1.10 Critical Thinking: Questions for Discussion.

1.11 References and Additional Readings.

2 Managing in an e-Business World.

2.1 A Changing Environment.

2.2 The Unique Nature of Managing Technology-Based Businesses.

2.3 History of Managing Technology.

2.4 Forces That Drive Technology Companies Today.

2.5 Measuring Technology Content and Intensity.

2.6 Case Study: Reprogramming Amazon.

2.7 Summary of Key Points and Conclusions.

2.8 Critical Thinking: Questions for Discussion.

2.9 References and Additional Readings.

3 Organizing the High-Technology Enterprise.

3.1 Today’s Business Processes Require Flexibility, Speed, and Efficiency.

3.2 Organization Designs for Technology-Based Enterprises.

3.3 Organizational Layers and Subsystems.

3.4 Organizational Choices.

3.5 Real-World Hybrids.

3.6 Understanding the Working Environment.

3.7 Summary of Key Points and Conclusions.

3.8 Critical Thinking: Questions for Discussion.

3.9 References and Additional Readings.

4 Concurrent Engineering and Integrated Product Development.

4.1 The Need for Effective Management Processes.

4.2 A Spectrum of Contemporary Management Systems.

4.3 Concurrent Engineering—A Unique Project Management Concept.

4.4 Criteria for Success.

4.5 Defining the Process to the Team.

4.6 Understanding the Challenges.

4.7 Understanding the Organizational Components.

4.8 Recommendations for Effective Management.

4.9 Conclusion.

4.10 Summary of Key Points and Conclusions.

4.11 Critical Thinking: Questions for Discussion.

4.12 References and Additional Readings.

5 Managing People and Organizations.

5.1 Changing Roles of Managerial Leadership.

5.2 Motivation and Technology Performance.

5.3 Formal Models of Motivation.

5.4 Leadership in Technology.

5.5 The Power Spectrum in Technology Management.

5.6 How to Make It Work: Suggestions for Increasing Effectiveness.

5.7 Summary of Key Points and Conclusions.

5.8 Critical Thinking: Questions for Discussion.

5.9 References and Additional Readings.

6 Managing Technology-Based Projects.

6.1 Management of Technology Is Project-Oriented.

6.2 Modern Project Management: A Continuously Evolving System.

6.3 The Formal Project Management System.

6.4 Framing the Project.

6.5 Defining the Work.

6.6 Managing Time and Resources.

6.7 Defining the Project Organization.

6.8 Using Project Management Tools Properly.

6.9 A Model for Project Performance.

6.10 Summary of Key Points and Conclusions.

6.11 Critical Thinking: Questions for Discussion.

6.12 References and Additional Readings.

7 Measuring and Controlling the Work.

7.1 The Challenges of Managerial Control in Technology.

7.2 What We Know About Managerial Controls in Complex Work Environments.

7.3 Characteristics of Effective Controls.

7.4 How Do Managers Control Technology-Intensive Work?

7.5 Recommendations for Using Management Controls Effectively.

7.6 Conclusion.

7.7 Summary of Key Points and Conclusions.

7.8 Critical Thinking: Questions for Discussion.

7.9 References and Additional Readings.

Appendix: Project Complexity Metrics.

8 Project Evaluation and Selection.

8.1 Making the Right Decisions Up Front.

8.2 Quantitative Approaches to Project Evaluation and Selection.

8.3 Qualitative Approaches to Project Evaluation and Selection.

8.4 Recommendations for Effective Project Evaluation and Selection.

8.5 Summary of Key Points and Conclusions.

8.6 Critical Thinking: Questions for Discussion.

8.7 References and Additional Readings.

Appendix: Summary Description of Terms, Variables, and Abbreviations Used in This Chapter.

9 Leading Technology Teams.

9.1 Challenges of Technical Teamwork.

9.2 What We Know About Technology-Oriented Teams.

9.3 Toward Self-Direction and Virtual Teams.

9.4 Measuring Project Team Performance.

9.5 A Model for Team Building.

9.6 Building High-Performing Teams.

9.7 Recommendations for Effective Team Management.

9.8 Summary of Key Points and Conclusions.

9.9 Critical Thinking: Questions for Discussion.

9.10 References and Additional Readings.

Appendix: Field Research Summary on Team Leadership.

10 Managing R&D and Innovation.

10.1 The Need for Innovation in Business: Changes and Challenges.

10.2 What We Know About Management of Technical Innovation.

10.3 Measuring Innovative Performance.

10.4 Characteristics of an Innovative Work Environment.

10.5 Managing for Innovative Performance.

10.6 Conclusions.

10.7 Summary of Key Points and Conclusions.

10.8 Critical Thinking: Questions for Discussion.

10.9 References and Additional Readings.

Appendix: Voices from the Field: Some Applied Research.

11 Managing Environmental Quality.

11.1 New Standards and Policies toward Environmental Quality.

11.2 Importance of Cost Accountability to Environmental Quality.

11.3 The Established Environmental Cost Accounting System.

11.4 New Concepts of Environmental Quality Management in Technology Firms.

11.5 Benefits and Challenges of the New Approach.

11.6 Criteria for Managing Environmental Quality Effectively.

11.7 Conclusions.

11.8 Summary of Key Points and Conclusions.

11.9 Critical Thinking: Questions for Discussion.

11.10 References and Additional Readings.

12 Managing Risks in High Technology.

12.1 The High Stakes of Playing in Technology.

12.2 How Managers Deal with Risks—Some Field Research Findings.

12.3 Criteria for Effective Risk Management.

12.4 Conclusion.

12.5 Summary of Key Points and Conclusions.

12.6 Critical Thinking: Questions for Discussion.

12.7 References and Additional Readings.

13 Developing New Business.

13.1 The Importance of New Business Development.

13.2 Proposal Solicitation.

13.3 Proposal Types and Formats.

13.4 Identifying New Business Opportunities.

13.5 Assessing New Contract Opportunities.

13.6 Writing a Winning Proposal.

13.7 Negotiating and Closing the Contract.

13.8 Recommendations to Management.

13.9 Summary of Key Points and Conclusions.

13.10 Critical Thinking: Questions for Discussion.

13.11 Reference Material and Contract Information Sources.

14 Consulting in Technology Management.

14.1 The Need for Technology Management Consultants.

14.2 Criteria for Effective Consulting Services.

14.3 A Model for High Performance.

14.4 Recommendations to Consulting Professionals.

14.5 Conclusions.

14.6 Summary of Key Points and Conclusions.

14.7 Critical Thinking: Questions for Discussion .

14.8 References and Additional Readings.

Appendix 1: Policy and Procedure Examples for Management of Technology.

Appendix 2: Professional Societies in Science, Engineering, and Technology Management.

Appendix 3: Professional Journals in Engineering and Technology Management.

Appendix 4: Professional Conferences in Engineering and Technology Management.

Appendix 5: Centers of Technology Management and Other Resources.

Index.

描述：

* 提供組織和管理流程的評估方法。
* 提供管理和組織研發、新產品和以專案為導向的挑戰的特殊工具和技術。
* 包含實際案例研究。

 

目錄：

前言。

1 高科技管理的挑戰。

1.1 在當今高科技商業環境中的管理。

1.2 管理組織和管理焦點。

1.3 制定正式定義。

1.4 工程管理的特殊角色。

1.5 全球維度。

1.6 互聯網和電子商務的影響。

1.7 科技與社會。

1.8 未來趨勢。

1.9 關鍵要點和結論摘要。

1.10 批判性思考：討論問題。

1.11 參考文獻和其他閱讀資料。

2 在電子商務世界中的管理。

2.1 環境的變化。

2.2 管理科技型企業的獨特性。

2.3 科技管理的歷史。

2.4 推動科技公司的力量。

2.5 衡量科技內容和強度。

2.6 案例研究：重新定位亞馬遜。

2.7 關鍵要點和結論摘要。

2.8 批判性思考：討論問題。

2.9 參考文獻和其他閱讀資料。

3 組織高科技企業。

3.1 當今的業務流程需要靈活性、速度和效率。

3.2 面向科技型企業的組織設計。

3.3 組織層次和子系統。

3.4 組織選擇。

3.5 真實世界的混合模式。

3.6 理解工作環境。

3.7 關鍵要點和結論摘要。

3.8 批判性思考：討論問題。

3.9 參考文獻和其他閱讀資料。

4 並行工程和整合產品開發。

4.1 有效管理的需求。