Operations and Supply Chain Management, 8/e (IE-Paperback)

<內容簡介>

analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment.

Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management, 8e makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. With WileyPLUS, students can practice and complete homework in an automated online environment that facilitates learning and understanding, while quickly accessing the eBook and student resources.

In the 8th Edition, the production process and global supply chain of denim is used to introduce OM topics, and helps students see how all of the pieces of operations management fit together. Appropriate for students preparing for careers across functional areas of the business environment, Operations Management, 8e provides foundational understanding of both qualitative and quantitative operations management processes.

Exclusive to This Version

• Case Studies
• Concise Coverage
• New Problem Sets

<章節目錄>

PART I: OPERATIONS MANAGEMENT
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
8 Human Resources
9 Project Management
PART II: SUPPLY CHAIN MANAGEMENT
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
12 Forecasting
13 Inventory Management
14 Sales and Operations Planning
15 Resource Planning
16 Lean Systems
17 Scheduling
APPENDIX A Operational Decision-Making Tools: Decision Analysis
APPENDIX B Operational Decision-Making Tools: Facility Location Models
APPENDIX C Operational Decison-Making Tools: Transportation and Transshipment Models
APPENDIX D Operational Decision-Making Tools: Linear Programming
Solutions to Selected Odd-Numbered Problems
INDEX