Managing Quality: Integrating the Supply Chain, 7/e (Paperback)

S. Thomas Foster , John W. Gardner

Managing Quality: Integrating the Supply Chain, 7/e (Paperback)
  • 出版商: Wiley
  • 出版日期: 2022-09-01
  • 售價: $1,680
  • 貴賓價: 9.5 折 $1,596
  • 語言: 英文
  • 頁數: 496
  • ISBN: 1119883865
  • ISBN-13: 9781119883869

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商品描述

本書序言

●A new emphasis on Lean supply chain management
●Updated and new practice exercises for readers
●An employability section newly added to Chapter 1, as well as updated content throughout 
●Updated and revised business case studies
●New references and “A Closer Look” features
●Revised Excel spreadsheets

本書特色

●Offers a unifying “supply chain” theme that links the roots of quality management with new developments in Lean, Six Sigma, service quality, and more
●Presents an integrative approach that appeals to students and professionals in multiple disciplines
●Provides a contingency approach derived from the research and practitioner literature
●New experiential and learning exercises help create an engaging enhanced experience

商品描述(中文翻譯)

本書序言

- 強調精益供應鏈管理
- 更新並新增讀者練習題
- 在第一章新增就業能力部分，並在全書中更新內容
- 更新和修訂商業案例研究
- 新增參考資料和「深入探討」功能
- 修訂 Excel 試算表

本書特色

- 提供一個統一的「供應鏈」主題，將品質管理的根源與精益、六標準差、服務品質等新發展聯繫起來
- 提出一種整合的方法，適用於多個學科的學生和專業人士
- 提供從研究和實踐文獻中得出的應變方法
- 新的體驗式和學習練習有助於創造一個引人入勝的增強體驗

作者簡介

S. Thomas Foster, John W. Gardner
Brigham Young University

作者簡介(中文翻譯)

S. Thomas Foster, John W. Gardner
布里格姆楊大學

目錄大綱

PART 1 UNDERSTANDING QUALITY CONCEPTS
1 Differing Perspectives on Quality
2 Quality Theory
3 Global Supply Chain Quality and International Quality Standards
PART 2 DESIGNING AND ASSURING QUALITY
4 Strategic Quality Planning
5 The Voice of the Customer
6 The Voice of the Market
7 Quality and Innovation in Product and Process Design
8 Designing Quality Services
9 Managing Supplier Quality in the Supply Chain
PART 3 IMPLEMENTING QUALITY
10 The Tools of Quality
11 Statistically Based Quality Improvement for Variables
12 Statistically Based Quality Improvement for Attributes
13 Lean and Six Sigma Management Principles and Tools
PART 4 FOREVER IMPROVING THE QUALITY SYSTEM
14 Managing Quality Improvement Teams and Projects
15 Implementing and Validating the Quality System

目錄大綱(中文翻譯)

第一部分 理解品質概念

1. 品質的不同觀點

2. 品質理論

3. 全球供應鏈品質和國際品質標準

第二部分 設計和確保品質

4. 战略品質計劃

5. 顧客的聲音

6. 市場的聲音

7. 產品和流程設計中的品質和創新

8. 設計品質服務

9. 在供應鏈中管理供應商品質

第三部分 實施品質

10. 品質工具

11. 基於統計的變量品質改進

12. 基於統計的屬性品質改進

13. 精益和六標準差管理原則和工具

第四部分 持續改進品質體系

14. 管理品質改進團隊和項目

15. 實施和驗證品質體系

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