Microsoft Dynamics CRM 4 Integration Unleashed (Paperback)

Marc J. Wolenik, Rajya Vardhan Bhaiya

  • 出版商: SAMS
  • 出版日期: 2009-11-06
  • 定價: $1,980
  • 售價: 5.0$990
  • 語言: 英文
  • 頁數: 600
  • 裝訂: Paperback
  • ISBN: 0672330547
  • ISBN-13: 9780672330544
  • 立即出貨(限量) (庫存=1)

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商品描述

In Microsoft® Dynamics CRM 4 Integration Unleashed, two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company’s relationships–with vendors, distributors, employees, users, affiliates, and customers.

 

Authors Marc J. Wolenik and Rajya Vardhan Bhaiya walk you step by step through integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, VoIP phone systems, and both Google and MSN mapping tools. They also present a full analysis of the CRM Accelerators and advanced topics and three full chapters on integration using Scribe’s state-of-the-art adapters and templates. You’ll discover how to extend Dynamics CRM 4 with enterprise dashboards, stronger “deep-dive” data analysis, and much more. Wolenik and Bhaiya even demonstrate how to make custom Dynamics CRM applications available directly to your customers, without compromising security.

  • Use Dynamics CRM 4 as an “xRM” platform for developing custom applications to enhance any type of business relationship
  • Leverage new Azure cloud computing solutions for Microsoft Dynamics CRM
  • Design infrastructure to efficiently run your customized Microsoft Dynamics CRM implementation
  • Extend CRM internally, with plug-ins, source-to-source integration, IFRAME-based custom application integration, and CRM JScript
  • Extend CRM externally, with CRM Accelerators, public Web services, direct SQL interaction, and customer-facing Web sites
  • Implement KPIs and gain deeper business insight by integrating Dynamics CRM 4 with Microsoft Office PerformancePoint
  • Create dashboards and other visual CRM tools with Microsoft Silverlight
  • Develop custom CRM applications with Visual Studio
  • Integrate CRM with Team Foundation Server
  • Use Scribe templates and adapters to streamline data integration and migration

On the web:

Download all examples and source code presented in this book from informit.com/title/9780672330544.

商品描述(中文翻譯)

在《Microsoft® Dynamics CRM 4 Integration Unleashed》一書中,兩位領先的專家介紹了超越Dynamics CRM 4的開箱即用功能的成熟技術、最佳實踐和範例代碼。通過使用這些解決方案和示例應用程序,您將增強公司與供應商、分銷商、員工、用戶、聯營公司和客戶之間的所有關係。

作者Marc J. Wolenik和Rajya Vardhan Bhaiya逐步指導您如何將Dynamics CRM與SharePoint、Office Communicator、PerformancePoint、BizTalk、Silverlight、VoIP電話系統以及Google和MSN地圖工具集成。他們還對CRM加速器和高級主題進行了全面分析,並提供了三個完整章節,介紹了使用Scribe的最先進的適配器和模板進行集成。您將發現如何通過企業儀表板、更強大的“深入”數據分析等方式擴展Dynamics CRM 4。Wolenik和Bhaiya甚至演示了如何直接向客戶提供定制的Dynamics CRM應用程序,而不會影響安全性。

以下是一些您將在本書中學到的內容:
- 將Dynamics CRM 4用作開發定制應用程序的“xRM”平台,以增強任何類型的業務關係
- 利用新的Azure雲計算解決方案來支持Microsoft Dynamics CRM
- 設計基礎架構以有效運行定制的Microsoft Dynamics CRM實施
- 通過插件、源到源集成、基於IFRAME的定制應用程序集成和CRM JScript來擴展CRM內部功能
- 通過CRM加速器、公共Web服務、直接SQL交互和面向客戶的網站來擴展CRM外部功能
- 通過將Dynamics CRM 4與Microsoft Office PerformancePoint集成,實施關鍵績效指標(KPIs)並獲得更深入的業務洞察
- 使用Microsoft Silverlight創建儀表板和其他視覺化CRM工具
- 使用Visual Studio開發定制的CRM應用程序
- 將CRM與Team Foundation Server集成
- 使用Scribe模板和適配器來簡化數據集成和遷移

您可以從informit.com/title/9780672330544下載本書中提供的所有示例和源代碼。